Terms of service

TERMS OF SERVICE

Last Updated: September 26, 2026

These Terms of Service govern your access to and use of huggorie.online, including purchases made through our online store.

Throughout these Terms, “Huggorie,” “we,” “us,” and “our” refer to Huggorie.

By visiting our website or purchasing a product from us, you agree to these Terms of Service and all applicable policies referenced on our website.

1. Online Store Terms

By using this website, you confirm that you have reached the age required to enter into online transactions in your jurisdiction or otherwise have the authorization required by applicable law.

You may not use our products, website, or services for unlawful purposes.

You must not attempt to interfere with the operation, security, or integrity of our website.

2. Product Information

We make reasonable efforts to present product descriptions, photographs, specifications, colors, and other information accurately.

However, colors and visual details may appear differently depending on your screen, device settings, lighting, and photography.

Minor variations that do not materially affect the intended use of a product may occur.

3. Prices

Prices displayed on our website may change from time to time without prior notice.

The price applicable to an order is generally the price displayed during checkout when the order is submitted, subject to correction of obvious errors where permitted by law.

4. Orders

Submitting an order does not necessarily guarantee acceptance.

We reserve the right, where legally permitted, to refuse or cancel orders because of circumstances including suspected fraud, payment authorization problems, incorrect pricing, inventory errors, or other legitimate operational reasons.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

5. Payment

Customers agree to provide current, complete, and accurate billing and payment information when placing an order.

Available payment methods are displayed during checkout and may vary depending on location.

6. Shipping

Huggorie currently provides free worldwide shipping.

Our estimated delivery timeframe is 7–10 days. Delivery estimates are not absolute guarantees because transportation, customs, local carrier operations, severe weather, and other circumstances outside our reasonable control may affect delivery.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Eligible purchases are covered by our 30-day free return and refund policy.

Complete conditions and instructions are provided in our Return & Refund Policy.

8. Intellectual Property

Unless otherwise stated, the content created for and published on huggorie.online—including branding, written content, layouts, graphics, and other original materials—is owned by or licensed to Huggorie and protected under applicable intellectual property laws.

You may not reproduce or commercially exploit protected website content without authorization.

9. Third-Party Services

Certain website functions may rely on third-party providers, including payment processors, shipping providers, analytics services, and e-commerce infrastructure.

Your use of certain third-party services may also be subject to their respective terms and policies.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Huggorie will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded.

11. Changes to These Terms

We may revise these Terms when necessary to reflect changes to our operations, services, website, or applicable requirements.

The latest version will be published on this page.

12. Contact

Questions concerning these Terms may be sent to:

Huggorie
5770 Kitchener Street
Burnaby, British Columbia V5B 2J2
Canada

Email: support@huggorie.online
Phone: (604) 897-7222