SHIPPING POLICY

Last Updated: September 26, 2026

At Huggorie, we aim to make ordering simple wherever you live. We currently provide free worldwide shipping on all eligible orders, with no minimum purchase requirement unless otherwise stated during checkout.

1. Shipping Destinations

We ship to customers worldwide where delivery services are reasonably available.

Availability may occasionally be restricted for certain destinations because of carrier limitations, legal restrictions, customs requirements, or circumstances outside our reasonable control.

2. Shipping Cost

Standard Worldwide Shipping: FREE

There is no standard shipping charge for eligible orders placed through huggorie.online.

3. Estimated Delivery Time

Our normal estimated delivery timeframe is:

7–10 days

The timeframe is an estimate rather than a guaranteed delivery date.

International orders may occasionally require additional time because of customs clearance, local postal operations, transportation disruptions, public holidays, severe weather, or other circumstances outside our reasonable control.

4. Order Processing

Orders are prepared for shipment after payment and order information have been successfully confirmed.

Customers will receive shipping or tracking information when available after an order has been dispatched.

5. Tracking

If tracking information is provided for your shipment, please allow some time for the carrier's tracking system to update after dispatch.

Tracking updates are controlled by the applicable carrier and may occasionally appear with a delay.

6. Incorrect Shipping Information

Customers are responsible for providing complete and accurate delivery information during checkout.

If you discover an error in your shipping address, contact support@huggorie.online as quickly as possible.

We will attempt to update the information before shipment, but changes cannot be guaranteed once an order has entered fulfillment or been transferred to the carrier.

7. Delayed Packages

If your package has not arrived within the expected timeframe, please contact our support team.

We will review available tracking information and help determine the appropriate next steps.

8. Lost or Damaged Packages

If tracking indicates an unusual delivery issue, or if your order arrives damaged, contact us promptly at support@huggorie.online.

Please provide your order number and relevant photographs when applicable so our team can investigate.

9. Customs and Import Requirements

International shipments may be subject to customs procedures or import requirements determined by the destination country.

Any applicable customs duties, taxes, or fees will be handled according to the laws and requirements of the destination jurisdiction and any information presented during checkout.

10. Questions About Delivery

For assistance with an order:

Email: support@huggorie.online
Phone: (604) 897-7222